How it works
- Tell us where the rental was. Letters are available in eight places. See the list on the home page.
- Answer the screening questions. They come from the statute. Some answers mean the statute does not cover your situation, and the site says which answer and why.
- Enter your dates and amounts. The site compares your dates with the statute's deadline. If the deadline has not passed yet, it shows the date. During the 14 days before the deadline you can send an early letter, which restates the law without saying the deadline has passed. Before then, it can email you when the early letter becomes available.
- Enter names and addresses. Both mailing addresses are checked with our mail provider's address verification.
- Preview the letter. You see the full letter exactly as it will print.
- Get it. Download the free PDF, or pay $21 and we print it and send it by USPS Certified Mail with tracking.
What goes in the letter
Every letter is assembled from a fixed template for your state or city plus the facts you enter: names, addresses, dates and dollar amounts. The template restates the statute and cites it. Nothing you type is added to the body as free text, and the site does not work out any dollar figure for you.
The letter asks the landlord to send payment within 14 days of receiving the letter.
What the site does not do
- It does not tell you what you are owed or whether you have a case.
- It does not respond to an itemized list of deductions you have already received.
- It does not file anything in court.